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Luxury Unfiltered: Winning With Empathy, Not Ego

n the latest Future of Luxury column and podcast episode, Daniel André Langer explores one of the most overlooked yet critical aspects of true luxury: empathy. In conversation with Shelton Wilder, Founder of The Shelton Wilder Group, and Julie Faupel, Founder and CEO of REALM, the discussion reveals why human connection—not ego—is the defining factor of luxury experiences in today’s rapidly changing marketplace. Daniel highlights an important truth he frequently shares in his luxury masterclasses: arrogance never feels luxurious. Instead, the most unforgettable luxury moments are defined by warmth, respect, and the feeling of being genuinely understood.

Luxury

Luxury Unfiltered: Opting for access over ownership, the next generation is redefining luxury

The latest episode of my Future of Luxury podcast, recorded inside a $45 million Brentwood estate, features a conversation with two expert guests turned toward the future. I spoke with luxury real estate agent Shelton Wilder of Shelton Wilder Group and Julie Faupel, the CEO of Realm. We discussed not just the future of real estate, but the future of luxury itself. It became clear that the next generation of affluent clients is playing by a different set of rules.

Luxury

Luxury Unfiltered: Why some brands will soar while others sink in luxury’s make or break moment

Over the past quarter, I have received more inquiries than ever from luxury brand leadership teams asking the same question: what should we do now? The urgency is evident. Second-quarter results from many of the world’s luxury houses are raising red flags, leaving even seasoned executives unsure how to respond. Let us look at the performance.

Luxury Hospitality

Luxury Unfiltered: What Luxury Clients Want But Rarely Say Out Loud

In the world of luxury hospitality, a storm is brewing beneath the surface of seemingly endless growth and expansion. It’s a cautionary tale for all luxury brands regardless of the industry. My latest future of luxury column takes a closer look.

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